រំលងទៅមាតិកា
Knowledge Base

Frequently Asked Questions

Answers to common questions about កីឡដ្ឋាន.

01

Is កីឡដ្ឋាន licensed and regulated by a recognized gambling authority?

+

Yes, កីឡដ្ឋាន holds a valid license from the Curaçao eGaming Authority, which is listed on their regulator’s public register. The license requires compliance with anti‑money‑laundering (AML) policies, fair‑game testing, and segregated player‑funds protection. You can verify the license number on the regulator’s website.

02

What documents does កីឡដ្ឋាន need for identity verification before I can withdraw funds?

+

Upon first withdrawal, កីឡដ្ឋាន requires a government‑issued photo ID (passport, driver’s licence, or national ID) and a recent proof of address (utility bill or bank statement dated within three months). For credit‑card deposits, a front‑and‑back copy of the card may also be requested, with the CVV masked. All documents are reviewed within 24‑48 hours; you’ll receive an email confirmation once verified.

03

Which World Cup betting markets are available on កីឡដ្ឋាន—can I bet on match outcomes, goals, and player props?

+

កីឡដ្ឋាន offers a full suite of pre‑match and live markets, including 1X2, Asian handicap, over/under totals, exact‑score parlays, and a wide range of player‑specific props such as first goal scorer, anytime scorer, and assists. You can also place multi‑match accumulators and cash‑out on selected in‑play markets. All markets are subject to availability and odds updates as the match progresses.

04

How does កីឡដ្ឋាន determine live in‑play odds during a World Cup match?

+

Live odds are generated by កីឡដ្ឋាន’s proprietary trading engine, which pulls data from Opta’s match‑feed and adjusts the price in real time based on ball possession, shots on target, and substitution patterns. The system also factors in market liquidity and the overall betting volume to keep spreads competitive. If a major event (e.g., a red card or injury) occurs, odds are updated within seconds.

05

Are there daily or monthly deposit and wager limits on កីឡដ្ឋាន, and can I adjust them?

+

Yes, កីឡដ្ឋាន enforces default daily deposit caps of $500 and monthly caps of $2,000 for unverified accounts, with higher limits available after identity verification. You can set personal loss‑or‑wager limits from the ‘Responsible Gaming’ section of your account, and the changes take effect immediately. If you wish to increase limits, you must request a review and provide additional documentation.

06

What happens to my bet if a World Cup match is postponed or canceled—does កីឡដ្ឋាន void or reschedule the wager?

+

If a match is postponed before kick‑off and not completed within 48 hours, កីឡដ្ឋាន treats the market as void and refunds the stake to your account. For matches that start but are abandoned mid‑game (e.g., due to weather), bets on markets already determined (such as the first half result) remain settled, while unfinished markets are voided unless the official league rules dictate otherwise. You’ll receive an email notification explaining the settlement within an hour of the decision.